Partnership between eValue8 and Mosadex

eValue8 develops innovative SaaS solutions that optimize business processes and enhance the customer experience. One of our services is a queue management system that is widely used in pharmacies. It streamlines workflow processes and helps reduce patient waiting times.

Recently, we have expanded our queue management system with a new integration: Mosadex T&T. Thanks to this integration, pharmacies working with Mosadex can operate even more efficiently and provide more patient-focused service.

Patients are helped optimally

Patients enter a pickup code at the queue kiosk. As soon as a patient is called to the counter, the patient screen automatically displays the relevant prescription details. Pharmacy staff can immediately retrieve the medications and hand them over to the patient. If multiple prescriptions are available for the same patient, a notification appears, allowing the staff member to proceed quickly to the next prescription. This ensures that patients are helped optimally and can leave the pharmacy swiftly.

One of the first pharmacies to start using the integration is Service Apotheek Duiven. The experiences have been positive: staff report significant time savings and improved workflow visibility. Waiting times have also been noticeably reduced, as patients are served more quickly.

Pharmacies are prepared for the future

With our queue management system and the Mosadex T&T integration, pharmacies are better prepared for the future and the growing challenges within the industry, such as increasing workloads and the rising demand for fast and personalized service.